Refund policy

At CLSTN, we want you to love your purchase. If for any reason you’re not completely satisfied, please review our refund policy below.

We accept returns or exchanges within 7 days of delivery for eligible items.

To be eligible for a return or exchange:

Due to hygiene reasons, activewear that shows signs of wear, use, washing, or damage will not be accepted.

The following items are final sale and not eligible for return or exchange:

Exchanges are subject to product availability. If the requested size or item is unavailable, a store credit may be issued instead.

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–7 business days.

Original shipping costs are non-refundable.

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue so we can assist you promptly.

To initiate a return or exchange, please contact us at support@clstnwear.com with your order number.